Wednesday, December 5, 2012

10th Annual Medicare Congress: More content focused on tactics to increase star ratings

Star ratings are important to every area of Medicare health plans, from the clinical side to marketing to customer service and for the first time ever,star ratings are tied to reimbursement rates. Every department within a Medicare health plan must pull together to ensure they raise, or maintain, their star ratings.

Due to this significant shift in Medicare reimbursement rates, the 10th Annual Medicare Congress is providing more content focused on tactics to increase star ratings. The Stars Summit, a preconference option, provides you with the tactical know-how to make minor adjustments that impact your star ratings. Be sure to attend our session:

The Best of the Best: Lessons Learned from Five Star Plans
February 12, 2013 at 9:40am:

Only the highest-ranked plans benefit with bonuses of up to 5% and the new Special Election Period (SEP). Hear from Health New England and Martin's Point Health Care to learn best practices for managing chronic conditions, increase the customer experience by managing member complaints and providing better customer service and work with PCPs to ensure they're asking members the right questions.

Michael J. Orlosky, MD, MMM, CPE, Medical Director, Health New England
Larry Henry, Vice President, Senior Products & Vice President, Business Transformation, Martin’s Point Health Care

To view the 2013 program, download the agenda.

As a member of the The Medicare Congress Group, you get a 15% discount off the standard rate when using code XP1878LINK.  If you have any questions about the agenda or event, please contact Kate Devery at or visit our webpage here.

We look forward to seeing you this February 11-13 in Phoenix, AZ!

The Medicare Congress Team

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